Hockey Players Club
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The HPC 30 Day Stick Warranty

The Hockey Players Club will provide a one-time replacement of your composite stick for breakage during normal use and ONLY IF BROKEN DUE TO A MANUFACTURING DEFECT within 30 days from the original date of purchase.  Normal use does NOT include breakage due to contact with other players, skates, sticks (slashing), boards, nets, use on asphalt or cement surfaces, etc. and hence no replacement will be offered in those cases.

CONDITIONS FOR REPLACEMENT

  • The stick broke during normal use as a result of manufacturers defect
  • The stick was not exposed to an open flame and shows no signs of being overheated or altered from an external source
  • The stick was not broken due to misuse, abuse or contact with other players, skates, sticks, boards, nets, another player or use on asphalt or cement surfaces, etc.
  • The stick was not a promotional giveaway, demo stick or sample stick
  • Small dings, chips and scratches on the sitck may occur during normal use and are NOT covered under warranty

TO GET A REPLACEMENT:

1.  Take a picture of the stick, which clearly shows the break.

2.  Take a picture of the exterior serial code on the stick.

3.  Email both pictures to info@hockeyplayersclub.com requesting a replacement along with:

Your full mailing address, phone number, model: name of stick, variation: left or right, blade pattern and flex, serial number and date of purchase.

Upon examination of the pictures of the broken stick, if HPC determines the breakage was caused by normal use, that there is no evidence of misuse, tampering, heating, abuse or deception, and that there is a manufacturing defect, we will ship the same or equivalent model stick replacement to the address you provide (US only).

WARRANTY COVERAGE

HPC reserves the right to substitute if the requested model is not available.  Please note that the one-time replacement stick is not covered under warranty.

Important exclusions/limitations

This warranty limits the duration of any implied warranties, such as the warranty of merchantability or fitness for a particular purpose, to the duration of this express warranty.  In addition, this warranty excludes our liability, special, indirect or consequential damages.

How does local law relate to this warranty?

This warranty gives you specific legal rights, and you may also have other rights which vary regionally or nationally.  Some locales do not allow limitations on the length of time an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitations and exclusions may not apply to you.

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